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PCI DSS Guide for Employees and Businesses: protect yourself now

The security of payment data is an ongoing concern for companies that process, store or transmit credit card information, as it prevents unauthorized access to their customers' sensitive information. 

One of the widely used techniques to ensure this information is protected is the Payment Card Industry Data Security Standard (PCI DSS)

Now, let's learn how the PCI DSS helps protect payment information and boosts your organization's cybersecurity!

What is the PCI DSS?

It's a set of security requirements designed to protect the cardholder’s payment information. Maintained by the Payment Card Industry Security Standards Council, which includes Visa, MasterCard, American Express, Discover, and JCB, this standard is an essential part of digital security. 

To get a better understanding, imagine that you're running a computer store and, in order to protect your business from theft, you install locks, cameras and safes to guard your assets. 

The PCI DSS works the same way — it provides guidelines for protecting your customers' card data from online scammers and fraud. Without these guidelines, consumer card data would be as vulnerable as a store with no locks or alarms.

The importance of PCI DSS compliance

PCI DSS compliance is extremely important for a number of reasons, including:

  • Fraud protection: The PCI DSS provides a robust set of cyber protection controls designed to preserve cardholder data while reducing the risk of security incidents that could end up exposing sensitive customer information. 

  • Preserving the company's reputation: Customers can trust that their personal information will be safe. Adherence to the PCI DSS demonstrates a commitment to cyber data protection, increasing user confidence.

  • Improved security practices: Implementing the PCI DSS involves proactive measures that protect against a variety of threats, not just those related to card data.

  • Contractual requirements: Many organizations that provide payment card services require their partners and suppliers to comply with the PCI DSS, so this condition becomes essential for establishing and maintaining business relationships.

For these guidelines to be effective, it's vital that employees are made aware of them and understand the importance of following them rigorously.

PCI DSS: understanding the 12 requirements 

12 essential requirements need to be met in order to achieve the stated goals of compliance and protection. Let's take a look at them: 

  • 1) Installing and maintaining a firewall configuration to protect cardholder data

  • 2) Not using vendor-supplied default options for system passwords and other security parameters

  • 3) Protecting stored cardholder data through encryption 

  • 4) Encrypting the transmission of cardholder data via open public networks

  • 5) Regularly using and updating antivirus software

  • 6) Creating and maintaining secure systems and applications

  • 7) Restricting access to cardholder data, only allowing access to authorized individuals. Only said individuals should access sensitive information, as this minimizes the risk of security leaks.

  • 8) Assigning a unique ID to every person who has computer access

  • 9) Restricting physical access to cardholder data through servers and devices

  • 10) Tracking and monitoring all access to network resources and cardholder data

  • 11) Performing regular tests on security systems and processes

  • 12) Maintaining a robust information security policy for all employees

Rolling out a cybersecurity awareness program is a crucial part of training employees to recognize threats and follow best protection practices. Each team member should proactively identify and report suspicious activity, follow cybersecurity best practices, and attend regular training sessions. 

Making sure everyone is well-informed and security trained allows the organization to become more resilient against cyberattacks and data breaches.

PCI DSS compliance is essential for companies that process, store, or transmit card data because it ensures protection from fraud and data breaches. However, this compliance alone is not enough. Employees play a key role in maintaining security and preventing fraud. And this is why they'll need to be well-informed and trained to recognize threats and follow cybersecurity best practices.

In order to achieve this goal, awareness programs and ongoing training are paramount.  One innovative solution is Hacker Rangers, which uses gamification and micro-learning to train your technology team.